If active SharePoint users within larger organizations only spend a few moments, per week, using the computing platform, how can the majority of users, who very seldom use it, be expected to remember important, basic computing techniques? Bottom line: they can’t, and for this reason it is very important for IT organizations, and stakeholders in […]
Any Useful End User Training System for SharePoint 2013 Should Include Familiarized Content
SharePoint end users will be more likely to assimilate technical training content if the content includes familiar features of their daily computing environment. SharePoint stakeholders should, therefore, seriously consider the pros and cons of building this type of training content for their communities of SharePoint users. A community of end users trained in the technical […]
SharePoint ISVs Should Consider Provisioning an In-Context Help System to Ensure Optimum Customer Retention of System Benefits
SharePoint ISVs — software developers with systems that require SharePoint to operate — stand to benefit by including a help system like VisualSP™ from Rehmani Consulting, Inc. in their offer to customers. Of course, customers rarely derive value from systems that elude the user. We, ourselves, spoke at some length several months ago with a […]
VisualSPtm Capitalizes on Microsoft’s Extensive Experience Optimizing Training Content
Perhaps no other business can claim the extensive experience developing training content for software users than Microsoft®. If one cares to verify our claim, simply consider the history of the notorious “Office Assistant” aka “Clippy” that Microsoft developed to support wider user adoption of its Office suite of daily use software tools. The Office Assistant […]
A Scalable Training Solution Makes the Most Sense for Corporate SharePoint Users
We have recently spoken with quite a number of businesses in highly regulated industries: Oil and Gas Exploration HealthCare Finance as well as large groups of users in the public sector — state and local government offices as well as federal agencies. We have noted that where a governance policy has been effected (fortunately this […]
Not all video training content for SharePoint is created the same
Certainly lots of video training is available online on SharePoint. The peculiar nature of pitfalls in the use of SharePoint is such that one must exercise great care to ensure that users receive correct instruction in required computer operating procedures for SharePoint. After all, performing a task incorrectly with SharePoint Designer 2010 can result in […]
Ensure that SharePoint Users Find the Training They Need with Video Tutorials
Jane Hart, the founder of the Center for Learning & Performance Technologies wrote a piece, New Workplace Learning: How workplace learning is changing and what smart L&D departments are doing about it. in January, 2012. Ms. Hart quotes an assertion from Forrester Research published in February, 2011 that “ ‘Today already 47% of business technology […]
User training is an essential component to successful implementations of SharePoint
Some recent published predictions about probable spending for 2012 by global businesses and other large organizations on information technology training indicate an intention to reduce spending in this area. Further, these published predictions contend that some businesses have gone on record as having an intention to completely eliminate end user training. As we have written […]