Microsoft has invested deeply in user training as a method of driving marketplace adoption of its Office 365 computing platform. The last component pushed into prominence as something enterprise consumers should learn to use is Skype for Business, which was formerly known as Lync. Just yesterday, January 14, 2015, in a post to the Office […]
Implement a reliable enterprise social computing effort now to avoid having to do so later
Back in January, 2013, Gartner published a press release titled Gartner® Says 80 Percent of Social Business Efforts Will Not Achieve Intended Benefits Through 2015on the low likelihood of “social business efforts” succeeding by 2015. But the same press release makes clear the inevitability of success for these same efforts at some point in the […]
According to Microsoft’s new Office 365 Customer Success Center, communities are all about Yammer
In this, the final post on our current topic, Microsoft’s new Office 365 Customer Success Center on the web, the writer spends sometime discussing the “Communities” section of the site. The previous three posts provided readers with: an introduction to the Center and a look at the Scenarios section a deeper dive into the “Resources” […]
If improved collaboration is an objective for SharePoint implementation, consider supporting it with external data
Many organizations implement SharePoint to promote better collaboration between Lines of Business (LoBs). The notion is SharePoint newsfeeds, rating systems, and tags for items/people/events/whatever, will all contribute to better efficiency across an enterprise. Efficiency means not only a lower cost of operation (as the result of substantially less duplication of effort), but higher levels of […]
Social Groups and SharePoint promise big returns, but require a substantial effort
SharePoint 2013 and SharePoint Online, Office 365 have been designed with collaboration as one of the primary out-of-the box feature sets. So organizations can benefit by implementing Yammer groups, but should plan on a lot of effort to ensure success. We’ve recently published several posts to this blog about a new set of video training […]
Ask questions before leaping into an enterprise social effort for the best possible chance of success
Many of the same type of questions most subject matter experts recommend be asked about any plan to implement SharePoint 2013, or SharePoint Online, Office 365, should be included in any plan for an enterprise social effort, at least according to Naomi Moneypenny. Moneypenny presents these questions and her rationale for adding them into any […]
On the importance of Yammer groups and the need for formal planning to ensure their success
Two videos in a new set of video training content exclusively available to anyone with a subscription to SharePoint-Videos will likely be worth a review for any stakeholder in a plan to implement enterprise social computing via Yammer and SharePoint Online, Office 365. The title of this video tutorial set is SP 13-317 – Making […]
Yammer discussion groups may constitute an attractive option for organizations looking to migrate support communication into a more efficient medium
In a course on enterprise social computing, which is exclusively available to any/all subscribers to SharePoint-Videos, Naomi Moneypenny makes a case for Yammer groups as an alternative method organizations should explore as they consider ways of migrating support communication out of email and voice, and into a more efficient medium. Moneypenny makes numerous references to […]
Can social computing help people improve their efficiency?
In a set of video tutorials just added to SharePoint-Videos, Naomi Moneypenny argues so-called enterprise social computing can contribute to a reduction in the amount of time personnel at most organizations spend searching for information, sending email messages, and other comparatively low value activities. Naomi Moneypenny is the CTO of Synxi. The title of the […]
SharePoint-Videos Adds a Set of Video Tutorials on the Necessity of Enterprise Social
Subscribers to SharePoint-Videos can now learn about Yammer and how the availability of this online service is changing what can be done with social computing within a SharePoint computing environment. All of this information is included in a set of video tutorials led by Naomi Moneypenney, CTO of Synxi, titled Making Enterprise Social Real in […]