Are SharePoint Customizations Ever Really Transparent to the User?

At SPConf 2013 I spent a lot of time speaking to SharePoint Partners and Managed Partners about the value, if any, for them in a method of training SharePoint users to implement customizations, new features, etc. What I heard, in response, over and over again, was “our solution is transparent to the user”. In other […]

Successfully Integrating SharePoint Should Include an In-Context Training Component for End Users, Readers & Site Owners

SharePoint Integration Partners should include an in-context training component like video tutorials within their plan to ensure a successful implementation of SharePoint by global businesses and other large organizations. For end users, offering in-context access to short training videos that speak specifically to technical procedures is particularly valuable. Our experience has been that most end […]