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SharePoint Adoption Strategies Benefit When Users are Trained to Implement New Methods

When an organization’s computing infrastructure already includes SharePoint, it makes sense for the IT Department, and even Line of Business (LoB) units to evaluate the suitability of SharePoint for any of a wide range of enterprise objectives. The key ingredient, regardless of the plan, will likely be user training.

We market a help system for SharePoint, VisualSP, which is designed to support precisely the type of training effort promising to contribute to a successful SharePoint user adoption campaign.

If readers need some background on this point, I would point them to SharePoint user adoption planning & tips – Part 1.

I like this article for a couple of very important reasons:

  1. The article is written by a SharePoint specialist, Scott Smith, from a prominent customer for this product — Delmonte Foods.
  2. Despite Scott’s mention of Delmonte’s objective to implement SharePoint ” . . . for our collaboration, workflows, and corporate portal”, which are rather broad, the key cornerstone of the effort was built on an attempt to “[f]ind better ways to organize documents and [to make] information more accessible”

Here’s a comment on pt 1):
There are few better methods of mentoring than to recount a successful effort to do something. People learn best when they can study an example. So Microsoft is to be commended for publishing an article by Scott Smith. This article amounts to the type of success story other users will want to study as they grapple with what they can realistically plan on doing with SharePoint, vs. what may actually turn out to be a wasted effort.

Here’s a comment on pt 2):
As I’ve written over the last few posts to this blog, “collaboration” objectives can prove to be a difficult, if not impossible, objective for some organizations lacking the cultural foundation required to support a successful effort to achieve it. On the other hand, the first step Delmonte took, at least according to Scott’s article, is something any organization can achieve — namely using SharePoint in either an Enterprise Document, or Content Management role (ECM or EDM).

There are a rich set of benefits for any organization successfully accomplish an ECM or EDM objective with SharePoint. The benefits for a business in a heavily regulated industry are, of course, even greater.

If you would like to learn more about how VisualSP can be used in this type of campaign and would like to discuss your objectives, please contact us.

Ira Michael Blonder

© Rehmani Consulting, Inc. & Ira Michael Blonder, 2013 All Rights Reserved