As I’ve written fairly extensively to this blog, SharePoint server, from 2007 to 2013, and even SharePoint Online, Office 365, offers a series of very useful features, out of the box, for either an Enterprise Content Management (ECM), or a Document Management (DM)/Records Management (RM) application. SharePoint-Videos also offers a lot of recently published video training content on ECM, DM and RM. You can review a list of what we offer on our SharePoint Corporate DVD Packages page of our site, and, specifically, in the “SharePoint 2013 Training DVDs” section, which is located directly below our video introduction to our “DVD” sets.
So I read with some interest an article written by Joe Shepley, Vice President and Practice Leader at Doculabs, titled The SharePoint Information Governance Problem, which was published on the CMS Wire web site on April 16, 2014. I think Mr. Shepley is right about the importance, for any organization planning on capitalizing on the ECM, DM, or RM capabilities of SharePoint, to put together a governance plan prior to embarking on the effort.
But of equal importance, in my opinion, is the need for organizations to maintain a realistic set of assumptions of just what they will be likely to achieve as they go through the planning process. Mr. Shepley calls for a process whereby “Ownership of information governance is cross-functional and includes meaningful participation from IT, Legal and Compliance, and the lines of business.” One must ask how likely it is for a highly regulated business (for example, a commercial bank) to achieve this objective, let alone a business in a non regulated industry, where there is substantially less of an incentive for silos to participate in the information governance planning stage.
I would contend stakeholders carefully considering SharePoint for a central role in an information governance strategy will do better to temper some of the points Mr. Shepley makes, if they are to put together an information governance architecture, prior to embarking on an implementation of ECM, DM, or RM via SharePoint. This is not to say stakeholders can opt not to put together a plan. The plan is absolutely mandatory. Just be sure to maintain realistic expectations of what you can likely achieve with it before you make the effort to put it together.
If your organization is seriously considering SharePoint as an ECM, DM, or RM solution and you could benefit from a discussion, please don’t hesitate to contact us, we welcome these opportunities to interact with our readers.
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