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Finding the Common Thread Running Through Different Methods of Supporting SharePoint End Users in Need of Training Content

SharePoint-Videos offers Business Solutions for SharePoint, which are designed to satisfy the burning needs many organizations have for a reliable method of supporting SharePoint end users as they attempt to successfully complete computing tasks in a SharePoint computing environment.

There is a common thread running between these solutions. In this writer’s opinion, it will be helpful for anyone considering how best to address a need such as the one just presented, to keep this common thread in mind. In-Context access to training content uniquely capable of meeting the needs of SharePoint users, on demand, is the consistent theme running through each of our solutions, from VisualSP, through our Group and Multi User subscription offers, and even our Corporate DVDs.

What differentiates each of these solutions is the extent to which they each directly address the need of SharePoint end users, not to mention the support teams responsible for them, for a reliable in-context access method to training content, on demand. VisualSP is the most obvious solution of this need, but our Group ID and Multi-User subscriptions can also be crafted into a solution for this need. Finally, our corporate DVD offer, which includes a set of downloadable training content licensed for local use within the firewall, can provide the content of a custom solution addressing this need.

We have recently debuted a token system, which can be used in conjunction with our Group ID and Multi-User subscriptions to produce more of an in-context access method to technical training content than was previously possible. The in-context piece of the solution can be handled through implementing pages of links, to specific video tutorials on SharePoint-Videos. These pages should be added to SharePoint, locally. Title tags, and other metadata on the links pages should be crawled, locally, by SharePoint’s search service. So, when an end user faces a technical hurdle, a search query can be used to pull up the page of links. When this page of links is opened in a new browser window, then the video tutorial can be launched with a click of the mouse, while the user continues to address the work at hand in SharePoint in another open window. Through this method an in-context access method to repeatable training content can be crafted from one of our corporate subscription offers.

If you would like to learn more about this method, please let us know. We will be happy to discuss the solution with you at greater length at a mutually convenient time.

Ira Michael Blonder

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