With VisualSP™, Rehmani Consulting, Inc. has delivered a product that, effectively, raises the bar on the minimum requirements for video training system usability and overall value. We think that, going forward, SharePoint 2010 users in need of a video training system for SharePoint 2010 will expect an in-context, task-specific access component.
We base our assumption on a gap that we have often observed between users of SharePoint 2010 and training content. The results of this gap are widely known:
- Poor rates of SharePoint user adoption
- Under-utilization of SharePoint features and capabilities
- Failure to collect useful business performance metrics for Business Intelligence (BI) objectives
In most of these cases there is no lack of training content; rather, content is available, but not utilized, or the training content is somehow not relevant to the needs of the SharePoint 2010 user community. In fact, we look at these cases as examples of training system inefficiency. In other words, a training approach has failed to magnetize user interest with the result that few end users have been empowered with the information they require to extract true value from SharePoint 2010.
Many of these examples exhibit a lack of video training content; rather, written content has been provisioned to end users who, in fact, seldom have the time, or the interest, to study the material. Where an organization is equipped with video training content, but the community of users still reflect a low average level of understanding of SharePoint 2010 operation, either the training access method for users is not integrated within a SharePoint 2010 working environment, or the content, itself, is not packaged properly. Video training content that is not packaged properly is usually comprised of videos that are too long in length for users to effectively use for training up on specific tasks, or else the training attempts to cover too many topics at the same time. Finally, some examples feature far too many videos for an average user to sort through to find just the training course that is required for a specific task.
As we have covered over several of the most recent posts to this blog, with VisualSP™, three of these issues have been corrected:
- The video training content is delivered directly in-context and organized strictly by task; therefore, users can’t miss the classes as they appear directly in the SharePint 2010 ribbon
- Our videos are very short in length. We never treat more than one topic in a video class. Finally, they are entirely topic-specific, non abstract, with none of the “bobbing heads” that are characteristic of other video tutorial content on SharePoint
- Finally, no more than 5-7 videos are offered for any task training requirement. There are absolutely no long lists for users to wade through with our product
We think that once the market gets a taste of our system, there will be no looking back. If you share our enthusiasm and need to learn more about our product, please do reach out to us. Please contact us by telephone at +1 (630) 786-7026. Alternatively, you can contact us by email with any questions you may have about this video, the InfoPath 2010 set, and possible applications for individual as well as organizational-level viewing and use.
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