Microsoft continues its effort to hasten market adoption of Office 365 with more training courses

Microsoft has invested deeply in user training as a method of driving marketplace adoption of its Office 365 computing platform. The last component pushed into prominence as something enterprise consumers should learn to use is Skype for Business, which was formerly known as Lync. Just yesterday, January 14, 2015, in a post to the Office Blog titled Skype for Business sessions now included in Office 365 Summits, the Lync Team informed us about the availability of multi level training for this Office 365 component. Training tracks on Skype for Business will be offered to all three of the training tracks…
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Comments on the Microsoft Roadmap for Enterprise Social Webcast from TechEd Europe 2014

This writer attended SharePoint Conference 2014, including the Keynote presentation where Jared Spataro, General Manager of Enterprise Social at Microsoft first presented the “Work Like a Network” theme. Some 7 months later, in late October, 2014, in a presentation titled The Microsoft Roadmap for Enterprise Social, Christophe Fiessinger, Group Product Marketing Manager for Enterprise Social at Microsoft picked up on the theme. This time the marketing communications content amounted to a 2 minute advertisement depicting the theme in a video presentation targeted to a business audience, along with Fiessinger’s monologue about how the theme has played out in his own…
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Implement a reliable enterprise social computing effort now to avoid having to do so later

Back in January, 2013, Gartner published a press release titled Gartner® Says 80 Percent of Social Business Efforts Will Not Achieve Intended Benefits Through 2015on the low likelihood of “social business efforts” succeeding by 2015. But the same press release makes clear the inevitability of success for these same efforts at some point in the future. So business should start to build out enterprise social computing networks like Yammer, now, to prepare. The inevitability of the success of these efforts is depicted in the very first sentence of the release: “Enterprise social networks will become the primary communications channels for…
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According to Microsoft’s new Office 365 Customer Success Center, communities are all about Yammer

In this, the final post on our current topic, Microsoft’s new Office 365 Customer Success Center on the web, the writer spends sometime discussing the “Communities” section of the site. The previous three posts provided readers with: an introduction to the Center and a look at the Scenarios section a deeper dive into the “Resources” and training aides supporting the Scenarios section and a description of the “Adoption” section Yammer Yammer, and the personnel representing it, play a very big role throughout the Center. Many of these people staffed the Office 365 Summit in New York City, which the writer…
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If improved collaboration is an objective for SharePoint implementation, consider supporting it with external data

Many organizations implement SharePoint to promote better collaboration between Lines of Business (LoBs). The notion is SharePoint newsfeeds, rating systems, and tags for items/people/events/whatever, will all contribute to better efficiency across an enterprise. Efficiency means not only a lower cost of operation (as the result of substantially less duplication of effort), but higher levels of user adoption of SharePoint. It may make sense for these organizations to develop solutions to expose external data for users to consume within the SharePoint work space. External data often amounts to information compiled by LoBs. This information is produced by LoB specific procedures, almost…
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Social Groups and SharePoint promise big returns, but require a substantial effort

SharePoint 2013 and SharePoint Online, Office 365 have been designed with collaboration as one of the primary out-of-the box feature sets. So organizations can benefit by implementing Yammer groups, but should plan on a lot of effort to ensure success. We’ve recently published several posts to this blog about a new set of video training content exclusively offered on SharePoint-Videos: SP13-317 Making Enterprise Social Real in your Organization with Yammer and SharePoint. Naomi Moneypenny, who leads this curriculum, emphasizes the importance of Yammer groups for the ROI opportunity they represent. In her opinion, a finely tuned Yammer group can perform…
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Ask questions before leaping into an enterprise social effort for the best possible chance of success

Many of the same type of questions most subject matter experts recommend be asked about any plan to implement SharePoint 2013, or SharePoint Online, Office 365, should be included in any plan for an enterprise social effort, at least according to Naomi Moneypenny. Moneypenny presents these questions and her rationale for adding them into any plan to implement an enterprise social feature like a Yammer group, in a video tutorial titled Planning a community and populating Group Tabs. The answers to these questions, Moneypenny contends, will provide any stakeholders in an enterprise social effort with a method of validating the…
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On the importance of Yammer groups and the need for formal planning to ensure their success

Two videos in a new set of video training content exclusively available to anyone with a subscription to SharePoint-Videos will likely be worth a review for any stakeholder in a plan to implement enterprise social computing via Yammer and SharePoint Online, Office 365. The title of this video tutorial set is SP 13-317 – Making Enterprise Social Real in your Organization with Yammer and SharePoint Video Course. The two videos are units 4 and 5 of the 25 units included in this course. They are respectively titled “Groups and Group Admin Best Practices” and “Planning a Community and populating Group…
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Yammer discussion groups may constitute an attractive option for organizations looking to migrate support communication into a more efficient medium

In a course on enterprise social computing, which is exclusively available to any/all subscribers to SharePoint-Videos, Naomi Moneypenny makes a case for Yammer groups as an alternative method organizations should explore as they consider ways of migrating support communication out of email and voice, and into a more efficient medium. Moneypenny makes numerous references to Yammer groups as a promising alternative to email throughout this set of video training content, which is titled SP 13-317 – Making Enterprise Social Real in your Organization with Yammer and SharePoint Video Course. The key to success, for this type of effort, as she…
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Can social computing help people improve their efficiency?

In a set of video tutorials just added to SharePoint-Videos, Naomi Moneypenny argues so-called enterprise social computing can contribute to a reduction in the amount of time personnel at most organizations spend searching for information, sending email messages, and other comparatively low value activities. Naomi Moneypenny is the CTO of Synxi. The title of the video tutorial set is SP 13-317 – Making Enterprise Social Real in your Organization with Yammer and SharePoint. It may be helpful to place Moneypenny’s position on the topic of workplace efficiency in context. The foundation for her position is familiar ground for any advocate…
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