How to present SharePoint end users with helpful content without adding an app or a trusted solution

Almost every community of SharePoint users would benefit from a method of exposing helpful information directly to end users within the computing environment, itself. But an obstacle usually impedes this effort. The problem is most methods require the installation of either an app, or a full trust farm solution. By “app” I am referring to a computing process rather than the usual way apps are discussed with reference to SharePoint 2013, or to SharePoint Online, Office 365. A document library, or a list is actually considered an “app” in both of these SharePoint computing environments. But there is no reason…
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When SharePoint users need support, on demand, an in-context access system to video tutorials, and more, is the best solution

Perhaps an optimum method of helping users grow fonder of SharePoint computing can be found by equipping them with an easy to use support feature directly within the SharePoint computing environment, itself. Taking this step with a solution such as VisualSP™ makes sense for a couple of reasons: With help readily available within the SharePoint computing environment, users will be more likely to continue to use SharePoint features. So this type of in-context access system makes SharePoint computing “stickier”, thereby increasing the likelihood users will become familiar (and more comfortable) with computing “the SharePoint way” The in-context access system can…
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SPTechCon Austin to include Office 365 Devcamp

BZ Media LLC, the organizer of the SPTechCon series of conferences has announced this year’s Spring event will include “Office 365 DevCamp”. The venue for this event will be Austin, TX. This will be the 11th instance in the SPTechCon series, which will be held from February 8, through February 11, 2015. Readers interested in learning more about this late addition to the SPTechCon lineup of technical sessions can learn more by visiting the webpage for the entire Spring, 2015 SPTechCon event. The DevCamp will be led by Scot Hillier, a Microsoft SharePoint MVP. More information about the course can…
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An added benefit of deciding to purchase VisualSP, the help system for SharePoint

VisualSP™, the help system for SharePoint, includes an in-context access method for SharePoint end users to consume training content uniquely useful on demand. The best example of this type of technical training content are short video tutorials. The combination of these two features has been shown to deliver high value benefits: SharePoint end users can actually start to manage themselves, which rewards them for their efforts to process computing tasks in a SharePoint computing environment. An added benefit is a reduction in support demand. But what about training for the personnel responsible for supporting these SharePoint end users? Can a…
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Function trumps form when SharePoint stakeholders consider how best to provision technical training content to end users

Branding should be an important consideration for SharePoint functionality wherever possible. A voluminous quantity of usability research has demonstrated the comparatively greater usefulness of technical features branded to appeal to end users. But for end users in need of technical training content to help them successfully complete work in a SharePoint computing environment, it may make more sense to eschew branding in lieu of greater functionality. Our VisualSP™ help system for SharePoint is a case in point. Out-of-the-box, the in-context access system of our product amounts to the tab it creates in a SharePoint 2010, 2013, or Online ribbon. But…
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VisualSP Customers Report Positive Results Including a Reduced Support Burden for SharePoint

SharePoint-Videos produces the VisualSP™ help system for SharePoint. Our product has been on the market since July, 2012. Recently, at three of this year’s big conferences for SharePoint, SharePoint Conference 2012, SPTechCon San Francisco, and, most recently, SPTechCon Boston, we have had an opportunity to meet with several of our customers in person to learn about how they have implemented our solution, and, of most importance, their impressions of its value. We are very pleased to report each of these meetings was highly positive. Across the board, these customers proactively reached out to us at each of these conferences to…
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If SharePoint is Implemented On Premises, It Makes Sense for SharePoint Users to Consume Training Content On Premises, As Well

There is considerable rationale in 2014, with what seems to be an ever-increasing volume of data breaches of ever more prominent web sites, for an organization to opt for a strictly on premises implementation of SharePoint 2007, 2010, or 2013. Once this decision is made, it makes sense to choose a strictly on premises training method for SharePoint users. SharePoint-Videos offers solutions for this type of requirement. We offer three solutions directly targeted to the needs of organizations implementing SharePoint on premises: SharePoint End User Training Sets for SharePoint 2007, 2010, and 2013 Corporate DVDs, which are specialized training sets…
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Finding the Common Thread Running Through Different Methods of Supporting SharePoint End Users in Need of Training Content

SharePoint-Videos offers Business Solutions for SharePoint, which are designed to satisfy the burning needs many organizations have for a reliable method of supporting SharePoint end users as they attempt to successfully complete computing tasks in a SharePoint computing environment. There is a common thread running between these solutions. In this writer’s opinion, it will be helpful for anyone considering how best to address a need such as the one just presented, to keep this common thread in mind. In-Context access to training content uniquely capable of meeting the needs of SharePoint users, on demand, is the consistent theme running through…
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In-Context Access to Training Content Presents Benefits Beyond a Reduction in the Cost of SharePoint Support

As Microsoft refines the features of SharePoint, and SharePoint Online, Office 365, and adds more services like Delve, these computer platforms will take on more of a mission-critical role for the organizations opting to implement them. In posts published on earlier dates to this blog, this writer has presented opinions about why computer platforms playing a mission critical role for the organizations opting to implement them tend to deliver substantially more value than platforms not chosen for such a role. This lesson does not appear to be lost on Microsoft. One can be confident product marketing will continue to add…
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Learn More About Why SharePoint End Users Benefit from an In-Context Method of Accessing Technical Training Content at SPTechCon Boston

If your organization would like to add a method of training end users in the technical procedures they need to learn to successfully complete work in SharePoint, and you plan on attending SPTechCon, Boston, next week (September 16 – 19, 2014), then please stop by our SharePoint-Videos booth. We will be exhibiting VisualSP™, our award-winning help system for SharePoint at the Conference, on Thursday, September 18, and Friday, September 19, 2014. A number of very prominent businesses, including: Regeneron Pharmaceuticals Deere Visa, International Zoetis CoBank First Republic Bank and some very prominent public institutions, including: the City of Tallahassee, Florida…
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