How to present SharePoint end users with helpful content without adding an app or a trusted solution

Almost every community of SharePoint users would benefit from a method of exposing helpful information directly to end users within the computing environment, itself. But an obstacle usually impedes this effort. The problem is most methods require the installation of either an app, or a full trust farm solution. By “app” I am referring to a computing process rather than the usual way apps are discussed with reference to SharePoint 2013, or to SharePoint Online, Office 365. A document library, or a list is actually considered an “app” in both of these SharePoint computing environments. But there is no reason…
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It makes sense to keep technical training for SharePoint end users as simple as possible

Because SharePoint end users often are responsible for tasks completely unrelated to SharePoint, but need to successfully process computing tasks within a SharePoint work space, it makes sense to keep the presentation of technical training materials for them as simple, and as direct as possible. Few interactions could be more difficult than the effort a Tier I SharePoint support person might have to make to help a confused end user select the right training content from a page full of training assets. But this unpleasant experience can arise if SharePoint stakeholders inadvertently end up inundating end users with just too…
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Why Adoption Remains a High Value Objective for Organizations Planning a Mission Critical Role for SharePoint

There are a number of ways stakeholders can create a mission critical role for SharePoint for an organization. But without user adoption of SharePoint computing, any/all of these methods can actually become difficult obstacles to ongoing successful business performance. The features of this conundrum are spelt out in a new white paper, from SharePoint-Videos, titled The Value of SharePoint Help In-Context. So it makes sense to avoid costly traps like the “burn the boats” scenario presented in our white paper, at least until end users begin to demonstrate some acceptance for this computing method. Despite the difficulties accompanying any plan…
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Any Effective End User Training Plan for SharePoint 2013 Must Address Four Broad Areas of Interaction

As Keenan Newton, a Senior Product Manager at Microsoft makes clear in a short video, “Why Apps for SharePoint 2013?” published on the Microsoft Developer Network (MSDN) site, End Users usually interact with SharePoint at four broad areas: Sites, People, Apps and Themes. Mr. Newton also explains most software is written for user engagement around a single activity. His references are chosen from cloud, Software as a Service (SaaS) offers; for example, Amazon and eBay for online shopping. But SharePoint, as he explains, does not conform to this model. Rather, SharePoint ” . . . has many concepts and artifacts,…
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