How to present SharePoint end users with helpful content without adding an app or a trusted solution

Almost every community of SharePoint users would benefit from a method of exposing helpful information directly to end users within the computing environment, itself. But an obstacle usually impedes this effort. The problem is most methods require the installation of either an app, or a full trust farm solution. By “app” I am referring to a computing process rather than the usual way apps are discussed with reference to SharePoint 2013, or to SharePoint Online, Office 365. A document library, or a list is actually considered an “app” in both of these SharePoint computing environments. But there is no reason…
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When SharePoint users need support, on demand, an in-context access system to video tutorials, and more, is the best solution

Perhaps an optimum method of helping users grow fonder of SharePoint computing can be found by equipping them with an easy to use support feature directly within the SharePoint computing environment, itself. Taking this step with a solution such as VisualSP™ makes sense for a couple of reasons: With help readily available within the SharePoint computing environment, users will be more likely to continue to use SharePoint features. So this type of in-context access system makes SharePoint computing “stickier”, thereby increasing the likelihood users will become familiar (and more comfortable) with computing “the SharePoint way” The in-context access system can…
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Microsoft publishes a pair of posts to the Office blog worth some review by SharePoint Online stakeholders

Perhaps one of the most useful features of lists and document libraries in SharePoint and SharePoint Online, Office 365 is the ease with which lists and libraries can serve as a centralized, managed storage option for important content. This capability is a big plus for organizations plagued with “too many storage options” syndrome. Most of the time the personnel within these organizations end up simply attaching important pieces of content to email messages. Once this trend sets in, the bright promise of enterprise content management (which can be an especially important capability for organizations in heavily regulated industries) quickly dims….
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Be sure to include an ongoing adoption effort in your SharePoint, or SharePoint Online plan

A couple of recently published articles by prominent individuals in the SharePoint community – Chris Riley and Christian Buckley – remind me of an important feature of SharePoint plans more likely to succeed. These plans treat the challenge of user adoption as a chronic condition requiring continuous effort. Riley’s article is Why I Left ECM. The article by Christian Buckley is titled As SharePoint Moves Toward the Cloud, Governance Remains a Priority. While I am at this task, I might as well include a third article, which was published on December 29, 2014, titled ECM isn’t delivering. The common thread…
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Finding the Common Thread Running Through Different Methods of Supporting SharePoint End Users in Need of Training Content

SharePoint-Videos offers Business Solutions for SharePoint, which are designed to satisfy the burning needs many organizations have for a reliable method of supporting SharePoint end users as they attempt to successfully complete computing tasks in a SharePoint computing environment. There is a common thread running between these solutions. In this writer’s opinion, it will be helpful for anyone considering how best to address a need such as the one just presented, to keep this common thread in mind. In-Context access to training content uniquely capable of meeting the needs of SharePoint users, on demand, is the consistent theme running through…
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Learn About Options for Deploying VisualSP in a Webinar to be Held on September 4, 2014

Over the last few months, SharePoint-Videos has released 3 new versions of its award-winning help system for SharePoint 2010, 2013 and SharePoint Online, VisualSP™. On September 4, 2014, Asif Rehmani, SharePoint MVP, MCT, and founder and CEO of SharePoint-Videos will provide anyone interested in VisualSP with the information they require to select the best solution for their needs. If you are interested in learning more about this Thursday’s webinar, please visit Context sensitive SharePoint Help and Training for End Users on GoToMeeting.com. You can even register to attend this webinar via the link just provided. The 3 new versions of…
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Structure SharePoint Capabilities to Provide Users with a Platform they can Adopt

SharePoint, one can argue, falls into the category of a feature-rich office automation computing platform. Perhaps feature-rich is an understatement when one considers the panoramic range of functionality SharePoint is capable of supporting. But this expansive range of capabilities can, and often does run counter to stakeholder efforts to hasten user adoption, and with good reason. The following example should provide some of the rationale behind this conclusion: We recently had a series of conversations with one of our customers, a non profit organization with a group annual subscription to all of the content on SharePoint-Videos. Our customer expressed an…
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Why Adoption Remains a High Value Objective for Organizations Planning a Mission Critical Role for SharePoint

There are a number of ways stakeholders can create a mission critical role for SharePoint for an organization. But without user adoption of SharePoint computing, any/all of these methods can actually become difficult obstacles to ongoing successful business performance. The features of this conundrum are spelt out in a new white paper, from SharePoint-Videos, titled The Value of SharePoint Help In-Context. So it makes sense to avoid costly traps like the “burn the boats” scenario presented in our white paper, at least until end users begin to demonstrate some acceptance for this computing method. Despite the difficulties accompanying any plan…
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Does It Make Sense to Add Yammer to Provide SharePoint Users With a Reason to Spend More Time on the Platform?

SharePoint-Videos offers a suite of training products designed for organizations looking to hasten SharePoint adoption. Our focus product is VisualSP™, a help system for SharePoint. Behind the ribbon help tab, which is the method for SharePoint users to engage with our VisualSP solution, is a plentiful collection of video training content optimized for end users and SharePoint knowledge workers. But what if all of these users only infrequently use SharePoint®? Recent studies published by the AIIM organization, and Forrester Research point to statistics I found surprising — active SharePoint users spend a few moments each week on the platform. If…
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Are SharePoint Social Features a Useful Method of Motivating Users to Increase Adoption?

As a report titled SharePoint 2013 Clouding the Issues, which was published by AIIM, points out, despite the popularity of Enterprise Content Management (ECM) and Document Management (DM) applications for large organizations using SharePoint, 26% of respondents reported very low usage of the platform by so-called “active users” — only 1 in 5 users in this category demonstrated any frequency of engagement with SharePoint for this segment of the respondents. It may be useful for readers to provide a reference point, AIIM’s definition of an “active user”: in this report an “active user” is defined as someone “accessing [SharePoint] content…
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