An added benefit of deciding to purchase VisualSP, the help system for SharePoint

VisualSP™, the help system for SharePoint, includes an in-context access method for SharePoint end users to consume training content uniquely useful on demand. The best example of this type of technical training content are short video tutorials. The combination of these two features has been shown to deliver high value benefits: SharePoint end users can actually start to manage themselves, which rewards them for their efforts to process computing tasks in a SharePoint computing environment. An added benefit is a reduction in support demand. But what about training for the personnel responsible for supporting these SharePoint end users? Can a…
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It makes sense to keep technical training for SharePoint end users as simple as possible

Because SharePoint end users often are responsible for tasks completely unrelated to SharePoint, but need to successfully process computing tasks within a SharePoint work space, it makes sense to keep the presentation of technical training materials for them as simple, and as direct as possible. Few interactions could be more difficult than the effort a Tier I SharePoint support person might have to make to help a confused end user select the right training content from a page full of training assets. But this unpleasant experience can arise if SharePoint stakeholders inadvertently end up inundating end users with just too…
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Function trumps form when SharePoint stakeholders consider how best to provision technical training content to end users

Branding should be an important consideration for SharePoint functionality wherever possible. A voluminous quantity of usability research has demonstrated the comparatively greater usefulness of technical features branded to appeal to end users. But for end users in need of technical training content to help them successfully complete work in a SharePoint computing environment, it may make more sense to eschew branding in lieu of greater functionality. Our VisualSP™ help system for SharePoint is a case in point. Out-of-the-box, the in-context access system of our product amounts to the tab it creates in a SharePoint 2010, 2013, or Online ribbon. But…
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Finding the Common Thread Running Through Different Methods of Supporting SharePoint End Users in Need of Training Content

SharePoint-Videos offers Business Solutions for SharePoint, which are designed to satisfy the burning needs many organizations have for a reliable method of supporting SharePoint end users as they attempt to successfully complete computing tasks in a SharePoint computing environment. There is a common thread running between these solutions. In this writer’s opinion, it will be helpful for anyone considering how best to address a need such as the one just presented, to keep this common thread in mind. In-Context access to training content uniquely capable of meeting the needs of SharePoint users, on demand, is the consistent theme running through…
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A Hybrid Training Plan for All Segments of SharePoint Users Within a Community is a Best Choice

SharePoint stakeholders with large communities of users should implement separate, but complementary methods of delivering required training content to all user segements. Immersive training methods, including, but not limited to any of the annual site subscriptions we offer to SharePoint-Videos.com, together with an in-context, on demand Help System for SharePoint, like our VisualSP™ product is an optimal solution, with a substantial potential for payback. Administrators, developers, designers, architects and power users usually capture the most benefit from an immersive training system. End users, on the other hand, benefit most from an in-context, on demand training option. The best way to…
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