An added benefit of deciding to purchase VisualSP, the help system for SharePoint

VisualSP™, the help system for SharePoint, includes an in-context access method for SharePoint end users to consume training content uniquely useful on demand. The best example of this type of technical training content are short video tutorials. The combination of these two features has been shown to deliver high value benefits: SharePoint end users can actually start to manage themselves, which rewards them for their efforts to process computing tasks in a SharePoint computing environment. An added benefit is a reduction in support demand. But what about training for the personnel responsible for supporting these SharePoint end users? Can a…
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Function trumps form when SharePoint stakeholders consider how best to provision technical training content to end users

Branding should be an important consideration for SharePoint functionality wherever possible. A voluminous quantity of usability research has demonstrated the comparatively greater usefulness of technical features branded to appeal to end users. But for end users in need of technical training content to help them successfully complete work in a SharePoint computing environment, it may make more sense to eschew branding in lieu of greater functionality. Our VisualSP™ help system for SharePoint is a case in point. Out-of-the-box, the in-context access system of our product amounts to the tab it creates in a SharePoint 2010, 2013, or Online ribbon. But…
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