VisualSP Customers Report Positive Results Including a Reduced Support Burden for SharePoint

SharePoint-Videos produces the VisualSP™ help system for SharePoint. Our product has been on the market since July, 2012. Recently, at three of this year’s big conferences for SharePoint, SharePoint Conference 2012, SPTechCon San Francisco, and, most recently, SPTechCon Boston, we have had an opportunity to meet with several of our customers in person to learn about how they have implemented our solution, and, of most importance, their impressions of its value. We are very pleased to report each of these meetings was highly positive. Across the board, these customers proactively reached out to us at each of these conferences to…
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Does It Make Sense to Add Yammer to Provide SharePoint Users With a Reason to Spend More Time on the Platform?

SharePoint-Videos offers a suite of training products designed for organizations looking to hasten SharePoint adoption. Our focus product is VisualSP™, a help system for SharePoint. Behind the ribbon help tab, which is the method for SharePoint users to engage with our VisualSP solution, is a plentiful collection of video training content optimized for end users and SharePoint knowledge workers. But what if all of these users only infrequently use SharePoint®? Recent studies published by the AIIM organization, and Forrester Research point to statistics I found surprising — active SharePoint users spend a few moments each week on the platform. If…
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Providing SharePoint Users with an In-Context, On Demand Training Resource Should be a Component of an Adoption Plan

SharePoint-Videos created the VisualSP™, Help System for SharePoint 2010 and 2013. VisualSP provides SharePoint with an in-context, on demand method of satisfying the needs of SharePoint end users to consume training content when and where they need it. But other types of training systems can be equipped with similar features. For example, enterprise organizations can purchase group, or multi-user subscriptions to all of the content on SharePoint-Videos.com. It makes a lot of sense to include either a group or a multi-user subscription to our content in an in-context, on demand container. As Asif Rehmani, SharePoint MVP and MCT has pointed…
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SharePoint Online Becomes More Useful for End Users when an In-Context On Demand Help System is Added to It

When I logged in, recently, to our SharePoint Online computing environment I noted something new. A rectangular shaped box popped up on the upper right hand corner of my computing screen, with an arrow pointing to the question mark character to be found at the end of the ribbon. The message in the box is simple and gets right to the point: “Need SharePoint Help? We’re trying something new. Click the help icon to get started.” Of course this new effort to actively inform SharePoint Online users about onboard help resources, and how to quickly access them, is a great…
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Search is an Improved Feature in Sharepoint 2013

Any document management system needs an information retrieval system. SharePoint 2013 is no exception. The search feature of SharePoint 2013 includes some improvements over earlier versions: auto completion for queries on page display of identified documents search refiners for precise identification of targeted information These improvements make search in SharePoint 2013 more attractive for users in 2013. Auto completion for queries accelerates the process of searching for information. On page display of documents eliminates the need to run additional applications to review search results. Sparing these users extra unnecessary clicks also speeds up the search process. Search refiners broaden the…
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Ensure that SharePoint Users Find the Training They Need with Video Tutorials

Jane Hart, the founder of the Center for Learning & Performance Technologies wrote a piece, New Workplace Learning: How workplace learning is changing and what smart L&D departments are doing about it. in January, 2012. Ms. Hart quotes an assertion from Forrester Research published in February, 2011 that “ ‘Today already 47% of business technology users at North American and European companies report using one or more website(s) to do parts of their jobs that are not sanctioned by their IT department. We expect this number to grow to close to 60% in 2011 as frustrated workers work around IT…
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