Be sure to include winning executive sponsorship as a core plank of your Office 365 adoption plan

Often stakeholders counting on a successful roll out of a new computing platform (like Office 365) for enterprise computing put together adoption strategies to hasten user adoption. But a core component of success, and, therefore, any adoption plan intended to support this goal, must be winning executive sponsorship. Microsoft offers a voluminous set of information on all topics relevant to Office 365. This reader identified an hour long webcast likely to provoke some positive thinking on this topic titled Rethinking the Business Benefits of the Cloud. The webcast is led by Joe Weinman, author of “Cloudonomics”. Readers should note the…
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According to Microsoft’s new Office 365 Customer Success Center, communities are all about Yammer

In this, the final post on our current topic, Microsoft’s new Office 365 Customer Success Center on the web, the writer spends sometime discussing the “Communities” section of the site. The previous three posts provided readers with: an introduction to the Center and a look at the Scenarios section a deeper dive into the “Resources” and training aides supporting the Scenarios section and a description of the “Adoption” section Yammer Yammer, and the personnel representing it, play a very big role throughout the Center. Many of these people staffed the Office 365 Summit in New York City, which the writer…
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Champions of efforts to hasten user adoption of Office 365 computing will like the Adoption section of Microsoft’s new Office 365 Customer Success Center

In this third blog post on the topic of a new web site hosted by Microsoft titled Office 365 Customer Success Center the writer provides a description of the “Adoption” section of the web site. The first post on this topic provided an overview of the site along with a bit about how the public debut coincided with Microsoft’s Office 365 Summit World Tour. The second post explored site content accessible via links on the front page of each of 5 “Scenarios” for implementing Office 365. All 5 are included in one of the tabs on the horizontal navigation for…
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As with many other valuable assets, the real benefit from Microsoft’s new Office 365 Customer Success Center can be found below the surface

This is a second post on topics germaine to a new web site launched by Microsoft in early October, 2014, the Office 365 Customer Success Center. This post describes the “Get related resources” and “Learn how it works” tabs included with each of the 5 “Scenarios” presented on the site. The first post on this topic is titled Microsoft Debuts a Success Site for Office 365. The old adage “be sure to look below the surface (no pun intended)” applies to the Office 365 Customer Success Center web site. Readers with a high level of interest in any one of…
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Microsoft Debuts a Success Site for Office 365

With little public fanfare, Microsoft quietly launched a new web site for Office 365 in early October, 2014. This website is titled Office 365 Customer Success Center. The site includes lots of content most Office 365 stakeholders will likely end up consuming. The positive tone implicit to the title is fitting, especially given Microsoft’s objectives for the site. The site exists to serve as a resource for Office 365 stakeholders and their partners as they work to drive user adoption of the unique features of the Office 365 suite of computing tools. This writer attended Microsoft’s Office 365 Summit in…
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Microsoft Announces Office 365 Summit World Tour

Microsoft has announced a series of world wide conferences for Office 365. The title for this event is Office 365 | Summit. Each of the conferences included in this effort is designed to speak to the needs of important segments of the consumer community for this product, all the way from partner sales personnel, to product advocates from the communities of users who will consume the product. The latter will be supported via an adoption track. This writer has registered to attend the New York City Office 365 Summit, adoption track, which will be held on October 9, and 10….
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Microsoft Joins in the Effort to Hasten User Adoption of Office 365

Microsoft recently announced its decision to directly participate in the process by which larger organizations, and their partners, in the public, private and not-for-profit sectors implement Office 365. This participation includes direct management of Office 365 on boarding for organizations purchasing at least 150 related SKUs. Of particular interest to this writer is some information included in a web page, titled Office 365 Adoption Offer. Per the terms of this offer, Microsoft will reimburse organizations qualifying to participate in the program a set dollar amount, per seat, towards the costs incurred by the organization to contract with either Microsoft Consulting…
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A Transformed IT Organization Can Contribute Positively to an Adoption Plan for Office 365

Does a successful campaign to persuade enterprise users to adopt Office 365 depend on a new type of internal IT organization? Industry experts like Dux Raymond Sy, a SharePoint MVP, and Cyrielle Simeone, a Product Manager at Microsoft believe this transformation is a necessary, highly positive step. Dux and Cyrielle present a case for why any enterprise IT organization should consider re-inventing itself to better meet the needs of the community of computing users it serves in a webcast recording titled Beyond Deployment: How IT Can Inspire, Motivate, and Drive Sustainable Adoption. A couple of recent, previous posts to this…
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Setting Reasonable Expectations on What will be Required to Successfully Drive User Adoption of Office 365

IT organizations with a commitment to Office 365, and an expectation of a successful campaign to drive users to adopt the computing platform, will need to plan on a gradual process. Further, they will need to orient themselves around an expectation of making more of an effort than just training users to successfully complete technical tasks. These points surface, loud and clear, in a webcast recording of a presentation titled Beyond Deployment: How IT Can Inspire, Motivate, and Drive Sustainable Adoption, which was recorded at the TechEd North America Conference, 2014. Dux Raymond Sy, a SharePoint MVP and Cyrielle Simeone,…
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