It is quite helpful to understand the relationship between video training content for software products like SharePoint®, and behavioral modeling as a training method. We think that gaining an understanding on this point can provide businesses and organizations in the public and/or not-for-profit sectors with a useful basis for forming an opinion about a solution like VisualSP™. After all, VisualSP™ is an optimized delivery method that makes task specific video training content for SharePoint for end users available directly within a SharePoint 2010 work environment from the SharePoint Ribbon.
As noted on the About dot com web site with reference to Behavioral Modeling as a Technique for Teen Parenting, “Social learning theory, which provides the foundation for behavior modeling, asserts that most behaviors are learned by observation and modeling.” We think that this definition is also applicable to “Behavioral Modeling” as regards computer software training.
In fact, in 2004, the IEEE released an article, The Efficacy of Behavior Modeling: A Comparison of Face-to-Face and Online Asynchronous Software-Training Methods. The IEEE researchers’ “[r]esults indicate that when conducting software training, it may be almost as effective to use an online asynchronous behavior-modeling method as it is to use a more costly face-to-face behavior-modeling method.” Of course, video training content, which may be accessed strictly on an on-demand basis and, specifically, within a task-specific context lends itself very well to “asynchronous” use on the part of end users. Therefore, we look at this article from the IEEE as something of a ground breaker that provided much of the rationale for the development of video training content for software products like SharePoint.
The “Behavioral Modeling” aspect of video training content is to be found in the recorded computer screen operations, which can be played back as frequently as users require in order to master the same techniques. After all, the computer procedures are taken by a human instructor, utilizing a mouse and, therefore, meet the requirement that human behavior (in this case in the form of computer procedures) provide the actual content to be mastered by users, if the objective is to provide the most promising training method as regards likely user retention.
With this understanding, we think organizations can do a better job of determining optimum training solutions for SharePoint 2010 end users. In fact, video training content is specifically designed to provide users with a behavioral modeling method which, given the citations noted above, is radically different from text book based learning. If you would like to further explore how VisualSP™ and our video training content can best support user adoption of SharePoint 2010 for your organization, then please contact us by telephone at +1 (630) 786-7026. Alternatively, you can contact us by email with any questions you may have about this video, the InfoPath 2010 set, and possible applications for individual as well as organizational-level viewing and use.
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