Home » search » Some User Dissatisfaction with SharePoint 2010 Search can be Remedied by Adding File Types and Content Filters

Some User Dissatisfaction with SharePoint 2010 Search can be Remedied by Adding File Types and Content Filters

This is the second post in our series on a new set of high level specialized video training content for SharePoint 2010, SharePoint 2010: Search.

A truly useful search service is, of course, a key component of an overall offering of SharePoint 2010 that successfully delivers high percentages of user adoption. In 2013, search is an integral component of daily desktop computing. It makes little sense to build document libraries for SharePoint 2010 if users are unable, subsequently, to locate the information they need quickly. Nevertheless, as Robert Piddocke remarks in his presentation, one of the most common complaints he fields from SharePoint 2010 users, is a frequent inability to locate required information. The culprit cannot be found in a broken search service for SharePoint 2010; rather, the culprit lies in the fact that SharePoint 2010 search service has not been configured to successfully process all of the popular file types in use at an organization.

Two file types that frequently need to be added to the SharePoint Search Engine (configured from Central Administration, “Managed Services Applications”) are PDFs and JPGs. Robert notes that simply adding these file types to the crawler component of the back end of the search engine will certainly ensure that document titles, along with any metadata information included in the properties field for specific documents will certainly be added to search engine results, as appropriate. However, the actual content, which is most often sought after by users, will, nevertheless, not be added to the search engine index. In fact, additional components, which amount to filters for specific file types, that expose content, as pure text, must be added to SharePoint if the objective is to index content included across a range of file types to users availing of SharePoint search.

Robert mentions a specific filter for PDFs, an iFilter offered by Adobe Corporation as a resource available to SharePoint 2010 administrators, which can be used to enable SharePoint search to crawl PDFs and add the content included in the files to a searchable index. Interested parties can learn more about the role of iFilters for SharePoint 2010 at File types and IFilters reference (SharePoint Server 2010). Further, SharePoint administrators looking for documentation on how to add the PDF iFilter from Adobe can reference another document on Technet, How to install and configure Adobe PDF iFilter 9 for SharePoint 2010.

In the next post to this blog we will continue with our commentary on Robert Piddocke’s presentation.

© Rehmani Consulting, Inc. & Ira Michael Blonder, 2013 All Rights Reserved