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An Example of How to Measure End User Progress In a SharePoint Adoption Campaign

Many of our customers are using our End User Video Tutorial sets. These customer are using either our SP101 or SP131 End User Video tutorial sets for SharePoint as a method of presenting their communities with a very direct presentation of the computer techniques they will need to use, on a daily basis, as they implement SharePoint computing.

But these sets can also provide stakeholders with important metrics on usage. In the case of communities supported with SharePoint 2013, Microsoft’s Productivity Hub is no longer an option. Our video tutorial set can be successfully implemented, in conjunction with an implementation of the Term Store, and a metadata tagging effort, to deliver a lot of the features of the Productivity Hub, albeit in a SharePoint 2013 computing environment.

An important added benefit this type of implementation will provide, is, of course, some type of usage metrics. Anyone familiar with the basic concepts of IT Portfolio Management should appreciate how the system I’ve just briefly described, namely an implementation of video training content for SharePoint end users along with an application of terms, term sets and metadata tagging (with calculated columns), to provide usage metrics on training materials.

At the same time, the usefulness of SharePoint Search will be increased. Once video training content is successfully labeled with a useful set of terms and term sets, then the content can be indexed. End users will be better able to locate the training content they require, directly within the SharePoint computing environment.

This type of system can be used in conjunction with our Help System for SharePoint, VisualSP. With a version of the Productivity Hub in place, along with the unique capabilities of VisualSP to provide end users with a ribbon based training system, then higher level training content, suitable for administrators, developers, architects, etc, can be distributed to the right users, at the same time.

If you’d like to learn more about this system, please contact us.

Ira Michael Blonder

© Rehmani Consulting, Inc. & Ira Michael Blonder, 2013 All Rights Reserved