Using apps on mobile devices to access the Office 365 admin center

Microsoft has provided apps for mobile devices (iOS, Android and Windows flavors are all available), which Office 365 administrators can use to access the Office 365 admin center. A video tutorial available from Microsoft Virtual Academy (MVA), over MSDN’s Channel 9, includes a demonstration of how the app can be used to check the health of Office 365 services from a smartphone running Windows Phone 8.1 and on an iOS iPad tablet. This a third post with comments on this video tutorial, which is titled Office 365 Troubleshooting: (01) Troubleshooting the Office 365 Service. We tested app performance on an…
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The Office 365 admin center provides tenants with a verbose log of activity

The Office 365 admin center also provides access to historical data about service health. The demonstration depicts the method of accessing these reports as simply a matter of clicking back to a prior screen. But I could only access the same reports for our Office 365 E3 tenant by returning to the home page for the admin center, and, subsequently, clicking on “Service Health” in the Quick Launch, and then “Service Health”, once again, in the drop down list served to me by the portal. The reports served went back 5 calendar days, in a horizontal depiction, like a spreadsheet….
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Visit the Office web site to access the Admin Portal for Office 365

It’s possible to access the Office 365 admin portal through Office.com. Just visit the site, click on the login button, authenticate and access your portal. When I tried the same approach, I was redirected to the Office 365 portal, and, subsequently, to the Office 365 Admin Center. As the first demonstration included with this webcast illustrates, the color coded symbol to the left of each tenant service in the example is meant to provide Office 365 administrators with rapid access to a health summary for the service. The three options are Green for healthy, Amber for a tenant with some…
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Congratulations, your company decides to implement cloud, but how do you begin to support the Office 365 service?

The day personnel within a larger organization receive management approval to leverage cloud, SaaS offers (including Microsoft’s Office 365) may be a cause for celebration. But if your team is responsible for support, planning for the Office 365 service to be up and running 7×24 can be a headache. So it makes sense to use the same occasion to kick off a support plan for Office 365. Microsoft offers a two part video tutorial on planning how to troubleshoot Office 365 via Microsoft Virtual Academy (MVA) and Channel 9. The first of the webcasts is titled Office 365 Troubleshooting: (01)…
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A group subscription to SharePoint-Videos can help SharePoint partners provide end customers with the support they need

There are substantial and challenging differences in the feature sets and performance of SharePoint Server 2007, 2010, 2013, and SharePoint Online, Office 365. But, despite the very wide gap in functionality between each of these platforms, each of these server architectures are in use today. There are even a lot of very large organizations running SharePoint 2003. So Microsoft partners offering SharePoint support face the possibility of reaching the end of their expertise with, literally, every new inquiry from an otherwise unknown organization. Group ID and Multi User subscriptions from SharePoint-Videos can be used to provide SharePoint partners with a…
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A sensible approach to rolling out enterprise-wide SharePoint solutions, on premises, includes a training component

Sharepoint Server 2010 or 2013, Enterprise Edition, can be used as the computing platform for custom solutions. The core, out-of-the-box, features of SharePoint Server, when combined with the comparatively less expensive development cost of customization make this type of implementation attractive for stakeholders. Including a training component for personnel distributed across the organization is a good way to add to the odds of success in the overall effort. We offer a lot of specialized training content on the flavors of popular functionality often talked about in the SharePoint user community. The complete list of what we offer can be found…
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An added benefit of deciding to purchase VisualSP, the help system for SharePoint

VisualSP™, the help system for SharePoint, includes an in-context access method for SharePoint end users to consume training content uniquely useful on demand. The best example of this type of technical training content are short video tutorials. The combination of these two features has been shown to deliver high value benefits: SharePoint end users can actually start to manage themselves, which rewards them for their efforts to process computing tasks in a SharePoint computing environment. An added benefit is a reduction in support demand. But what about training for the personnel responsible for supporting these SharePoint end users? Can a…
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Windows Phone 8.1 includes improved browser performance for SharePoint sites, lists, and libraries

Microsoft’s new smart phone operating system, Windows Phone 8.1 includes an improved web browser. SharePoint lists published from Access 2013 databases can now be resolved correctly on Lumia smart phones. Mobile consumers of SharePoint 2013 and/or SharePoint Online, Office 365 will likely be pleased with this improvement. This writer uses a Lumia 925 Windows Phone with a cellular data plan and telephony services from T-Mobile. After a protracted wait (an upgrade to Windows Phone 8.1 was expected back in June 2014), the Lumia 925 was finally upgraded to Windows Phone 8.1 in early November. One of the most welcome changes…
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Consider using coaching to provide the expertise your SharePoint, or Office 365 project requires if it is to be successful

SharePoint-Videos offers consulting services. Referred to as Corporate Consulting, these services are offered in blocks of 10, 20, or even 40 hours. A quick read of our description of the consulting services we offer indicates a number of advisory services: “[g]uidance on SharePoint strategy and best practices”, “[o]ne-on-one training to help you ramp up in areas of SharePoint that you are not familiar with”, and, finally, [g]uidance on vendor solutions that would fit your need”. Research has shown the value of advisory services as a contributor to the success of IT projects. Simply running a query on the string “effectiveness…
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Understanding how Power Pivot and Power Query contribute to a successful Business Intelligence project built with Power BI

For readers familiar with Microsoft’s Power BI suite of tools for Excel, but not clear as to how Power Pivot, and Power Query interact within a Power BI project, a webcast from TechEd Europe 2014, titled Overview of Business Intelligence in Office and Office 265 may be worth watching. The webcast is led by Peter Myers, a subject matter expert on the topic, and runs about 1.25 hours. Myers identifies the target user for the Power BI suite: a business analyst from a Line of Business (LoB) unit within an organization. He explains how research has shown analysts are the…
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